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Privacy Policy

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Privacy Policy

Effective Date: June 22, 2025

1. Introduction

SaeMah Co., Ltd. ("SaeMah", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (saemah.com) or contact us through any channel.

This policy complies with the EU General Data Protection Regulation (GDPR), the Korean Personal Information Protection Act (PIPA), and other applicable privacy laws.

By using our website or submitting an inquiry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Data Controller

The data controller responsible for your personal information is:

  • Company: SaeMah Co., Ltd.
  • Address: Unit #805, Centum IS Tower, 60, Centumbuk-daero, Haeundae-gu, Busan, Republic of Korea (48059)
  • Tel: +82-51-555-4279
  • E-Mail: Contact us by email

3. Personal Data We Collect

3.1 Information You Provide Directly

When you submit an inquiry or contact form, we collect:

  • Full name
  • Company name and industry
  • Email address
  • Phone number
  • Region and city
  • Inquiry content and subject

3.2 Data Collected Automatically

When you browse our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent, and navigation path
  • Referring URL

This data is collected only with your consent via analytics and marketing cookies (see Section 7).

4. How We Use Your Data and Legal Basis

Purpose Data Used Legal Basis (GDPR)
Responding to your inquiries and providing requested services Name, email, phone, company, inquiry content Legitimate interest (Art. 6(1)(f)) / Contract performance (Art. 6(1)(b))
Website analytics and improvement IP, browser, pages visited (via Google Analytics/GTM) Consent (Art. 6(1)(a))
Marketing and advertising IP, browsing behavior (via Meta Pixel, Google Ads) Consent (Art. 6(1)(a))
Security and fraud prevention IP address, session data Legitimate interest (Art. 6(1)(f))
Legal compliance and record-keeping Inquiry and communication records Legal obligation (Art. 6(1)(c))

5. Third-Party Sharing and Data Transfers

We do not sell or rent your personal data. We may share it with:

  • Email service providers — to route and deliver your inquiry responses.
  • Google LLC — Google Analytics and Google Tag Manager (analytics cookies, with your consent). Data may be transferred to the US under Google's Standard Contractual Clauses.
  • Legal authorities — if required by law, court order, or regulatory obligation.

All third-party processors are bound by data processing agreements and required to implement appropriate safeguards.

6. Data Retention

Data TypeRetention Period
Inquiry / contact form submissions3 years from submission date
Analytics data (Google Analytics)14 months (per Google's default retention)
Marketing data (Meta Pixel)180 days (per Meta's default retention)
Cookie consent records1 year from consent date
Server logs (IP, access)90 days

After the retention period, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies. You can manage your preferences at any time via our Cookie Settings.

CategoryDescriptionBasis
Essential Required for site operation — login state, language preference, security tokens. Strictly necessary (no consent required)
Analytics Google Analytics & Google Tag Manager — track page views, sessions, and usage patterns to improve the site. Consent
Marketing Meta Pixel, Google Ads — used for interest-based advertising and conversion measurement. Consent

8. Your Rights

Under GDPR and applicable laws, you have the following rights regarding your personal data:

Right of Access Request a copy of the personal data we hold about you.
Right to Rectification Request correction of inaccurate or incomplete data.
Right to Erasure Request deletion of your personal data ("right to be forgotten").
Right to Restriction Request that we limit processing of your data in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent Withdraw analytics or marketing consent at any time via Cookie Settings.
Right to Lodge a Complaint Contact the relevant supervisory authority in your country.

To exercise your rights, contact us at the email address in Section 2. We will respond within 30 days.

9. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure, including:

  • HTTPS encryption for all data transmission
  • Access controls and staff training
  • Regular security assessments

10. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

  • SaeMah Co., Ltd.
  • Unit #805, Centum IS Tower, 60, Centumbuk-daero, Haeundae-gu, Busan, Korea
  • Tel: +82-51-555-4279
  • E-Mail: Contact us by email

  • Email Inquiry

    If you have any inquiries, please fill out the form below, and we will respond as soon as possible. Thank you.

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  • ※ Please agree to the Privacy Policy to proceed.